The use of AI in personalizing customer experiences has several advantages, including improving marketing efforts, enhancing user experience, and creating personalized marketing campaigns. AI techniques and tools help optimise digital marketing strategies through analysis and natural language processing. AI in digital marketing is used in various activities such as search engine optimization, content creation, personalization, social media management and email marketing. Purpose of using AI in digital marketing Artificial intelligence is integrated into various digital marketing strategies, such as search engine optimization, social media, and email marketing. Digital marketing is the strategy of promoting products and services of brands on digital channels such as search engines and social media sites to increase global outreach. Various digital marketing activities common to all digital marketing strategies include: Analysing user behaviour. Building buyer persona. Predicting market